How working with us goes, in plain language.
Every project gets a written fixed price before work starts. It doesn't change unless you approve additional scope in writing.
You own your site, your content and your code once the invoice is paid. We never hold a project hostage.
Emergency repairs carry a 30-day warranty on the work we did. Ongoing care plans cover monitoring, updates and priority response as described on the pricing page.
We're senior humans, not a hosting company or a law firm — hosting, domains and third-party licenses stay in your accounts, in your name.
Email theslakebiz@gmail.com before or after signing anything.
A senior engineer reads every message. We reply within 2 business hours.