emergency line · open now

Your site is down.
We're on it.

Same-day triage from a senior engineer. A flat fee before we touch anything. Most rescues close inside 24 hours, with a 30-day warranty on the fix.

✓ no sales call✓ flat fee up front✓ NDA on request
$ slake rescue --now engineer on call

What's happening? Pick any
Faster by email: Email us — we answer fast
same-day triage/flat fee before work starts/most rescues close inside 24h/30-day warranty/NDA on request/senior engineers only/
// what happens next

From panic
to fixed.

  1. 01 · report

    Tell us what's broken

    Use the form or call. A URL and a sentence is enough.

  2. 02 · triage

    Same-day diagnosis

    A senior engineer finds the cause and tells you in plain English.

  3. 03 · approve

    One flat fee

    You approve the price before any work starts. No hourly meter.

  4. 04 · fix

    Fixed and verified

    Backed up first, repaired, then tested end to end.

  5. 05 · warranty

    30 days covered

    If the same problem comes back, we fix it again at no charge.

// what we fix

Whatever broke,
we've seen it.

WordPress, WooCommerce, custom web apps and mobile apps. If it's on fire, it's on our list.

Malware & blacklist warnings

Google or your host flagged the site. We remove the infection, close the hole it came through and request the blacklist review.

White screen or 500 errors

Usually a plugin, theme or PHP conflict after an update. We find it, roll back or patch it, and get you online.

Broken checkout

Payments failing or the cart throwing errors. We trace the gateway, fix it and run real test orders before handing it back.

Painfully slow pages

Hosting, images, plugins, caching. We measure what's slowing you down and fix the biggest wins first.

Locked out or hacked admin

We recover access, remove rogue accounts, rotate every credential and lock down the login.

A developer who vanished

Half-finished project, no access, no answers. We audit what's there, recover it and finish it at a fixed price.

example rescue · prod/mainresolved
03:12alertcheckout returning 500
03:14pageslake on-call · severity high
04:02fixmalware removed, payload purged
04:37fixcheckout restored
05:15shipall systems operational
example · page load
before8.2s
after1.2s
✓ malware removed✓ checkout restored✓ blacklist cleared
// rescue pricing

Flat fee. No meter running.

emergency fix
from$497

Get back online fast. Diagnosis, the fix, testing and a 30-day warranty.

Get help now
rescue + hardening
from$1,497

The fix, plus security hardening, clean backups and updates so it doesn't happen again.

Compare options →
then: care plan
$149/ mo

Monitoring, backups, updates and priority response. The cheapest emergency is the one that never happens.

See care plans →
// before you ask

Rescue
questions.

What do you need from me?

Your site address and access to your hosting or admin. We'll walk you through it, and you can remove our access the moment we're done.

Will I lose any data?

We take a full backup before changing anything, so there's always a way back.

Do you work nights and weekends?

Yes — emergencies are covered 7 days a week. If the site is down at 2am Sunday, that is when we fix it.

What if you can't fix it?

Then you do not pay for the fix. You get a written report of what we found and what we would do next — that part is free.

I didn't build the site. Can you still help?

Yes. Most rescues are sites someone else built. We don't need the original developer.

Still down?

Every hour offline costs you customers. Let's fix it today.

Get help now Email us — we answer fast